Inventory update clears Application details of the machine records

Kumarasinghe
Valued Contributor

Recently I checked the computer records and found that
there's no applications in the application details (which was there before) of the inventory for some machines.

And there are no errors found in inventory update policy.

If I do a manual "sudo jamf recon" it will get the inventory record updated correctly with all application details.

I did a manual recon with -verbose and no issues found.

To get this confirmed, I ran "sudo jamf recon" on a specific machine yesterday and confirmed all applications were on machine inventory but when I checked it today there are no apps in the inventory record of the machine. It seems like the auto inventory update (daily) caused it.

1 ACCEPTED SOLUTION

Kumarasinghe
Valued Contributor

Oops.. All good. Our fault.

View solution in original post

3 REPLIES 3

Kumarasinghe
Valued Contributor

Oops.. All good. Our fault.

colonelpanic
Contributor

What was your fault? I noticed that when I change some of the details of the machine in the JSS that all application information gets wiped out, and I'd like our JSS to not do that anymore!

Kumarasinghe
Valued Contributor

We were using an API to write something to the database and found that machine name we use in the API script is case sensitive.