iOS Wi-Fi still prompting to trust certificate after Config Prof Cert install


Our iPads do not automatically join one of our Wi-Fi networks because they require the user to select the Wi-Fi and then trust the cert. They are initially setup at Head Office then are sent to a store. But they do not join the Store Wi-Fi automatically on arrival, the user has to go to Wi-Fi settings, click on the SSID under "My networks" then press trust on the certificate.

We have a self-signed root, an intermediate and a Wi-Fi cert. All of which I have pulled directly from ClearPass our Wi-Fi authentication application.

I have put all of these certs into a Config Profile and pushed to the iPads, I have tried in separate profiles and also in the Wi-Fi payload profile but none of these work.

Does anyone have an idea what I am doing wrong here?






New Contributor III

@djrory Did you ever figure this out? I am also seeing something similar. I am pushing out WiFi through SCEP and a WiFi payload. I am also being prompted to "Trust" a certificate from our DNS. The other odd thing is that after I accept the WiFi connects but the cert can not be found anywhere on the device.

Any insight would be appreciated.


@JosephRecendez Unfortunately not, still struggling with this. I am pushing the CAs, intermediate and WiFi certs via a config profile, they all appear as trusted but no matter what the iPads still prompt to trust the cert when first connecting to our corporate wifi even though it already has the EXACT same cert and all certs in the chain of trust.

I've basically given up on this now, resigned to the fact that we will have to manually setup and trust the wifi on every device... kind of defeats the idea of MDM...


I tried messing around with these settings but regardless of the configuration and trust settings it still prompts every time...

Valued Contributor III

I am seeing the same thing. New SSL cert for Clearpass, new Intermediate and Root from Digicert, all in the WiFi profile. It is still Not Trusted on iPads and Apple TVs, and we are prompted to Trust...

New Contributor

I am also having a similar issue.   Except the cert I se is an example cert.  Anyone get answers on htis?