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iPadOS 15 -> Erase All Content and Settings
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09-29-2021 11:12 AM - edited 09-29-2021 11:13 AM
Anyone else seeing this is no longer being restricted by Jamf configuration profile? We do not allow students to use the erase all content and settings option, but after updating to iPadOS 15 that area of Settings has changed layout and now allows them to prep for a device transfer, check trade-in value, and erase all.
We are on Jamf Pro 10.32.2 (Cloud)
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Posted on 09-29-2021 11:39 AM
We just tried this can can confirm we see the same thing. We took a student iPad and we were able to see the option of 'Erase All Content and Settings' available even though that is restricted it for student devices. We tried going through with that erase and it seems to work. We are on 10.32.2 (On Prem) I wonder if this is a Jamf or Apple issue ? Has anyone opened a ticket with Jamf ?
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Posted on 09-29-2021 11:55 AM
I have opened a ticket with Jamf to make sure they are aware.
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Posted on 09-29-2021 04:30 PM
Can confirm that this is an Apple issue with iOS 15. Jamf PI-010163
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Posted on 10-01-2021 08:24 AM
I tested it out with a student iPad too and same result. Even though 'Erase All Content and Settings' is restricted it is still enabled on the iPad. This causing quite a bit of a problem.
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Posted on 10-04-2021 06:24 AM
I am seeing the same thing, I thought maybe the config file was depreciated so I created a new one with just that option restricted and still no good. Hope a solution is found before users find this out.
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Posted on 10-04-2021 10:41 AM
I did open a ticket with Jamf. They came back and said that it was a product issue with Apple that is logged in their records as PI-010163. (As previously mentioned by @jbisgett ) At this time, there is not a fix, but they anticipate with newer iOS updates, it will be resolved. I haven't tested this with 15.0.1 or the 15.1 beta. I hope we see a resolution to this one soon.
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Posted on 10-04-2021 10:56 AM
I did test today with 15.0.1 and still the same.
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Posted on 10-07-2021 06:51 AM
Following this thread for updates, same issue here
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Posted on 10-12-2021 04:43 AM
Same issue with 15.0.2
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Posted on 10-19-2021 08:54 AM
According to other threads, this should be fixed in 15.1
Cybersecurity Professional, Sustainability Advocate, Folk Musician
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Posted on 10-29-2021 06:08 AM
Has anyone confirmed this is fixed with 15.1?
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Posted on 10-29-2021 06:36 AM
Yes, working now.
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Posted on 10-29-2021 09:47 AM
I can also confirm that our testing shows that it is now working correctly with 15.1
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12-15-2021 09:29 AM - edited 12-15-2021 09:49 AM
Is anyone else also seeing this issue persist with iPadOS 15.2...?
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Posted on 12-15-2021 09:35 AM
No trouble with this since 15.1
