I have my Prestage for one of my sites to them to prefix-serial. For some reason this is not occurring though, they are just being named "iPad". I don't know what other settings I need to look at but what else should I be doing here?
Is it possible you also have a configuration profile coming down that prevents changing device name? I have seen wonky naming when both prestage and configuration profile both are set to disallow name change, or fight to see who gets to set name
Is it possible you also have a configuration profile coming down that prevents changing device name? I have seen wonky naming when both prestage and configuration profile both are set to disallow name change, or fight to see who gets to set name
@Sandy I think that was the issue. The config profile said not to allow name changes. I enabled it and it still didn't work though. I completely deleted the iPad from Jam, wiped it and re-enrolled and it worked fine. Thanks!
