Issue with enrollment after upgrading Parallels to version 16.0

homepup
New Contributor II

After upgrading to Parallels version 16 (from version 15) I immediately have an issue where I can not enroll a VM running macOS 10.15.6 Catalina. I've been using this VM for nearly a year without issue until the upgrade.

I had made the edits to the Boot flags for the hardware model and serial number to get it working a year ago. Edits are still present in the configuration of the VM.

Don't receive any error during manual enrollment, the certificate and MDM profile are accepted just fine in the VM but it never appears in the web console. Have tried several times via different enrollment links and for different sites. Scared to do anymore testing with the other operating system versions, that I might remove them and not be able to reenroll.

Curious if anyone else has seen this yet and to hopefully make Jamf aware of the issue.

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