- Jamf Nation Community
- Products
- Jamf Pro
- Jamf Admin - Failing to upload pkgs.
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Jamf Admin - Failing to upload pkgs.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β01-25-2022 11:53 AM - edited β01-25-2022 11:55 AM
Good Afternoon,
I've opened a support case with JAMF but haven't heard anything so I thought I'd try here until I do.
We're running JAMF 10.35.x and are unable to upload any pkgs to the cloud with JAMF Admin. The error is as follows:
There was a problem uploading the package to Jamf Cloud. Connection failure: "The operation couldn't be completed. ( error 504.)This happens with any pkg file at any size.
11 REPLIES 11
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β01-25-2022 11:57 AM
You're probably running into PI-010453. Try Jamf Admin app version 10.34.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β01-25-2022 12:07 PM
Unfortunately using 10.34.x doesn't seem to work either. π
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β01-25-2022 12:55 PM
Maybe I'm missing something, but is there a specific reason you're using Jamf Admin.app to upload into Jamf Cloud? I've always just used the web upload function within the console to do that myself. Have you tried doing it that way yet to see if there's any difference?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β01-25-2022 01:10 PM
Agree - at least if you're in Jamf Cloud...haven't used Admin in years as the web interface works 98% of the time. Most of the fails we might see these days are when someone packages something really large, and a couple of tries usually does it. Β―\_(γ)_/Β―
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β01-25-2022 01:39 PM
I noticed this issue today as well. I was using Jamf Admin 10.33. Then I tried 10.35. Both had issues. To get around this I had to just do the package uploads through Jamf directly. This actually seems way easier, but I do wonder why Jamf Admin isn't working.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β01-26-2022 10:16 AM
Having the same issues. Went all the way back to 10.31 and still have issues. Its also not saving category changes and will not reflect deletion of packages in Computer Management > Packages. I also cannot delete packages from Jamf Pro that were already deleted from Jamf Admin, the page just loads blank.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β03-23-2022 07:00 AM
Did you ever get an answer from JAMF? I am having the same issue am playing email volley with tier 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β03-25-2022 08:47 AM
Up and running with 10.34.2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β03-28-2022 10:10 AM
I'm also having trouble - trying to index packages and although it looks successful in Jamf Admin, changes are not reflected in Jamf Cloud. Category changes are also not working. Was running 10.32, updated to 10.37 today but will try with 10.34 if I can.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Posted on β04-06-2022 07:44 AM
Wanted to comment to keep this thread alive. I've also have been struggling with uploading a larger pkg through Jamf Admin (Ver 10.34.1) and the package initially completes the upload. But when I log out and log back into admin it shows that the package is highlighted red and the package is missing its file.
Really crushing my work flow right now.
For those who may be curious. I don't upload through the cloud agent because anything pkg over 8gb doesn't play nice through the cloud agent. Doing it through Jamf admin usually works better...barely....but lately it's been 100% failure. I've uploaded this pkg over 20 times over the last two weeks now. It's getting to a point where I'm about to give up and go to erase-install for OS updates (which I don't want to do).
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
a week ago
I just started getting this while trying to upload the latest version of Google Drive through Jamf Admin. I've always used Jamf Admin, even when we moved to the cloud and I haven't had any issues uploading packages. I was able to upload another package but the Google Drive package just won't upload.
