JAMF Admin Server access denied

[drobacca]

Hello, I am pretty new to JAMF. I am trying to get things set up and start pushing packages. When I try to log into the JAMF Admin software I encountered this obstacle. Can anyone offer some advice about how to resolve this issue? I work for a Federal agency to give you an idea of design of my environment. Thanks in advance.

[Cyberghost]

Hey,

looks like that the DP user that is configured in the JSS don't have write-access on the DP. Did you checked the permissions? Tried to connect directly via SMB or whatever is configured?

[drobacca]

Hey Cyberghost, I do not believe I have access to change those permissions. If they are in JAMF Pro User & Groups I could do it. But if it is done at a higher (server) level, I would not be able to do it.

What does DP means? (newbie question)

[Cyberghost]

Hey,

You can check this in the Management Settings of you JSS. There you will find "File Share Distribution Points" where the the user is insert. This user need write-access on the DP (Distribution Point). You need two users on the DP. One to write stuff on the disk and on that only have read-access (used by the clients to get the packages).

More info can be find here: https://docs.jamf.com/10.26.0/jamf-pro/administrator-guide/About_Distribution_Points.html