JamF Netboot Appliance-Clients stuck on Spinning Gear

zskidmor
Contributor

Using version 3 of the appliance, I am able to find the netboot volume in the EFI and select it but systems get stuck on the spinning gear loading the OS. Booting verbosely I found:
Error: KDIHTTPBackingStore: :readBytes _readBytes() attempt 1 returned 0xe00002c2 (-536870206)
this error repeats over and over

I found another thread with this issue: https://jamfnation.jamfsoftware.com/discussion.html?id=10703 appears to be dead though

Tried the fix editing the adminHelper.sh file in two different ways specified in the referenced article and wordpress site for derflounder but these didn't work
@bentoms states about locking down the HTTP server but doesn't really elaborate
confirmed the network switch has the IP helper address and ACL is configured correctly, the subnet and Mask settings in the appliance include my server's IP. built netboot image using system image utility, nbi does not have spaces in the folder name.

If anyone has any ideas on this it would be great, not much on the web about this.

6 REPLIES 6

bentoms
Honored Contributor III
Honored Contributor III

@zskidmor, I was just about to reply to the other (& will do in a sec), here's what I found: http://macmule.com/2014/01/07/kdihttpbackingstore-readbytes-_readbytes-attempt-1-returned-0xe00002c2...

zskidmor
Contributor

Thanks @bentoms, can you elaborate on what you mean by "locking down to a group"? I found that article and I was curious on what you meant by that

bentoms
Honored Contributor III
Honored Contributor III

Ah, & I see you had read my post.. Hence the "group lockdown" question.

Basically, I had the website locked down to only a single group being able to access it.

Changing it to read for everyone resolved.

zskidmor
Contributor

so are you referring to the permissions on /var/www to local users on the server?

bentoms
Honored Contributor III
Honored Contributor III

@zskidmor.. Not a NetSUS user, but it was to the website. So I guess /var/www in your example.

justinworkman
Contributor

I'd like to add that I'm having this issue as well. I've reinstalled NetSUS, switched netboot images to an image that I know works, and tried all kinds of craziness within both my netboot images and can't get anything to boot. My error code is slightly different though. Where @zskidmor gets 0xe00002c2 I get 0xe00002c9. I've never seen anything like this. I'm thinking about trying an older version of NetSUS. Anyone have any better ideas?