Jamf Pro 10.12 - Cloud Upgrade Schedule

New Contributor III

Hi Jamf Nation,

Today we made Jamf Pro 10.12 generally available!

Details about the upcoming mass cloud upgrade are below. Let me know in the comments if you have any concerns or reach out to your customer success representative directly.


Your Jamf Pro Server, including any free sandbox environments, will be updated to Jamf Pro version 10.12 based on your hosted data region:

Upgrade Schedule by Hosted Data Region
Cloud RegionBeginsEnds
ap-southeast-2May 17 at 1400 UTCMay 17 at 1800 UTC
ap-northeast-1May 17 at 1500 UTCMay 17 at 1900 UTC
eu-central-1May 17 at 2200 UTCMay 18 at 0600 UTC
eu-west-2May 17 at 2300 UTCMay 18 at 0100 UTC
us-east-1May 18 at 0500 UTCMay 18 at 1700 UTC
us-east-1 sandboxMay 18 at 0000 UTCMay 18 at 0800 UTC

Need assistance identifying the Hosted Data Region of your Jamf Cloud instance? Check out this guide to find out how.

Want to receive an alert when your Hosted Data Region is being updated? Subscribe to updates here.

If you would like to upgrade earlier, please contact [success@jamf.com](mailto:success@jamf.com) and provide a preferred time during your normal business hours for the upgrade. We will do our best to accommodate. Please plan for 24-48 hours notice when requesting. New versions of the Jamf Pro apps are available for download on Jamf Nation in the "My Assets" section.

Please note: Due to scheduled maintenance for Jamf Nation, the “My Assets” page on Jamf Nation will be unavailable May 9-13. If you need access to the installers during the maintenance window, please contact success@jamf.com with questions or to schedule an upgrade with our team.

For more information on what’s new in Jamf Pro 10.12, please review the release notes.