Hi Jamf Nation,
Today we made Jamf Pro 10.12 generally available!
Details about the upcoming mass cloud upgrade are below. Let me know in the comments if you have any concerns or reach out to your customer success representative directly.
Garrett
Your Jamf Pro Server, including any free sandbox environments, will be updated to Jamf Pro version 10.12 based on your hosted data region:
Upgrade Schedule by Hosted Data Region
| Cloud Region | Begins | Ends |
| ap-southeast-2 | May 17 at 1400 UTC | May 17 at 1800 UTC |
| ap-northeast-1 | May 17 at 1500 UTC | May 17 at 1900 UTC |
| eu-central-1 | May 17 at 2200 UTC | May 18 at 0600 UTC |
| eu-west-2 | May 17 at 2300 UTC | May 18 at 0100 UTC |
| us-east-1 | May 18 at 0500 UTC | May 18 at 1700 UTC |
| us-east-1 sandbox | May 18 at 0000 UTC | May 18 at 0800 UTC |
Need assistance identifying the Hosted Data Region of your Jamf Cloud instance? Check out this guide to find out how.
Want to receive an alert when your Hosted Data Region is being updated? Subscribe to updates here.
If you would like to upgrade earlier, please contact [success@jamf.com](mailto:success@jamf.com) and provide a preferred time during your normal business hours for the upgrade. We will do our best to accommodate. Please plan for 24-48 hours notice when requesting. New versions of the Jamf Pro apps are available for download on Jamf Nation in the "My Assets" section.
Please note: Due to scheduled maintenance for Jamf Nation, the “My Assets” page on Jamf Nation will be unavailable May 9-13. If you need access to the installers during the maintenance window, please contact success@jamf.com with questions or to schedule an upgrade with our team.
For more information on what’s new in Jamf Pro 10.12, please review the release notes.
