Jamf Pro 10.16 - Cloud Upgrade Schedule

New Contributor III

Hi Jamf Nation,

We are excited to announce that Jamf Pro 10.16 is now generally available!

This release evolves User Enrollment, Teacher App Request, Smart Groups, and more. The global cloud upgrade schedule is below. Read the full release notes here.

Thank you for being a part of the Jamf family!


Update: October 25, 2019
Product issue notification

Due to a product issue that prevents Apple School Manager from syncing with Jamf Pro, we are canceling the previously-scheduled cloud upgrade.

This issue only impacts Jamf Pro customers that use Apple School Manager. This issue does not impact customers that use Apple Business Manager. Cloud customers unaffected by this issue (i.e. not using Apple School Manager) are welcome to request an upgrade by contacting success@jamf.com.

Teams are actively investigating this issue. We look forward to communicating next steps as they become available. If you have any questions or concerns, please reach out to success@jamf.com for assistance.

Standard Cloud Upgrade Schedule
Customers with Standard Cloud servers, including any free sandbox environments, will be updated to Jamf Pro 10.16 during your hosted data region's upgrade window:

Premium Cloud Upgrades
If you have a Premium Cloud instance, you are welcome to reach out to success@jamf.com at your convenience to schedule an upgrade at a time that suits your organization’s needs.

Next Steps
- Need assistance identifying the Hosted Data Region of your Jamf Cloud instance? Check out this guide to find out how.
- If you want to be alerted when your upgrade kicks off, subscribe to updates here.
- For more information on what’s new in Jamf Pro 10.16, release notes are available here.