Take a look at manually configuring the Self Service install as an app scoped to all devices, instead of the setting to deploy automatically. Then you can exclude the device from the scope of the app so it uninstalls, then reverse the change to install the app again which fixes the problem.
Well after investigating the issue I found that our system is already setup for manually deployment. The tab "Display app in Self Service after it is installed was not selected. I did so and it put it back into the Self service file for re-installation. Unfortunately the problem to get to the catalog is not resolved. When you select the Self Service App, it starts to load but then the error scene above shows up, and will not let you reinstall the app. Any thoughts or words of assistance here.
Kansas State University