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Jamf self service must be associated

alessio_tedesco
New Contributor III

Posted on ‎04-02-2021 06:02 AM

we're having random issues for which the app jamf self service in ios is getting the below error , it doesn't happen with all the devices and even always , sometimes after an upgrade, sometimes not.

Welcome to Self Service Mobile Self Service Mobile is a component of the Casper Suite, developed by JAMF Software. This app must be associated with a JAMF Software Server. Contact your IT administrator for information.

Do you guys are having the same issues or is it just me?

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robertliebsch
Contributor

Posted on ‎10-06-2021 11:33 AM

I'm getting it frequently on iOS 14, enrolling via Configurator 2 (retail purchased devices). 
Devices appear enrolled, managed and supervised in JAMF. 

Odd, that app assignments via static groups is also working.
However, I need to distribute beta .ipa apps so Self Service must work.

 

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