Jamf self service must be associated

alessio_tedesco
New Contributor III

we're having random issues for which the app jamf self service in ios is getting the below error , it doesn't happen with all the devices and even always , sometimes after an upgrade, sometimes not.

Welcome to Self Service Mobile Self Service Mobile is a component of the Casper Suite, developed by JAMF Software. This app must be associated with a JAMF Software Server. Contact your IT administrator for information.

Do you guys are having the same issues or is it just me?

1 REPLY 1

robertliebsch
Contributor

I'm getting it frequently on iOS 14, enrolling via Configurator 2 (retail purchased devices). 
Devices appear enrolled, managed and supervised in JAMF. 

Odd, that app assignments via static groups is also working.
However, I need to distribute beta .ipa apps so Self Service must work.