JSS MUT

bcswindle
New Contributor

I have tried JSS MUT several times with only 5 rows and nothing happens. I get no error message. It looks like it goes through it ok but it doesn't update. I'm trying to assign iPad Serial Numbers to specific users. Is there a phone number for support?

8 REPLIES 8

mbonifacio
New Contributor III

I had the same issue. I had to use an unmanaged computer for JSS MUT to work. I'm guessing something in our policy blocks it.

bcswindle
New Contributor

Thanks. I'll try that.

bcswindle
New Contributor

Thanks. I'll try that.

mike_levenick
New Contributor III

Hey! Sorry about the issues.. I'm working on re-writing MUT now, and it will have better error reporting and stuff like that.

Basically, if the progress bar goes through, that just means it parsed the CSV correctly. So good news there!

If nothing happens when you run it, the two biggest issues are:

1) Remove the trailing slash from your URL. it prefers https://mycompany.jamfcloud.com as opposed to https://mycompany.jamfcloud.com/ for example. Same with on-prem, it should be ...:8443 not ...:8443/
2) Verify your credentials. Special characters in the credentials tend to cause problems. Try creating a new user/password that are alphanumeric (no special characters at all) and give it full admin rights, and give that a shot.

rhooper
Contributor III

I Am getting Errors. JSS MUT quit unexpectedly. No clue as to why.
I have a .csv saved and downloaded to the JSS MUT, SN as field one, Asset as field 2...... do I need to strip off all the other fields from the .csv? Username I am assuming is my xyz@domain.com and my JSS PW?

Are there instructions on the use and abuse of MUT?

Bfoutty
New Contributor

I personally strip the extra columns out of the CSV except for the two I need (typically serial number and the field I am modifying). The username is the username you use to log into your JSS and the JSS PW. Have you watched the developers YouTube videos on using the MUT?

https://www.youtube.com/watch?v=I975Q2dCjCY
https://www.youtube.com/watch?v=sanCvW3TNCw

rhooper
Contributor III

Thanks Brian... The MUT is working like a charm.

There is one question I have in the JSS there is computer name & Username. Do either of these show up when the user attempts to log in or are these just displayed on the JSS Portal? What is the comparative in the MUT? I see Display Name and Username....

Great videos, no I had not seen those. This is an awesome tool. What about a STOP button and multiple fields on your next build?

Bfoutty
New Contributor

Display name I know is an iOS field, not sure on MacOS. It is the name of the device (e.g. John's iPad) whereas Username is whatever the the JSS recognizes as the username for the person. They show in the JSS which means you can use the MUT to assign those values. I use the MUT to name iPads to our students names which (along with the Username in the JSS) comes from our AD.

I am not sure what you mean by your last question.