Jamf Nation Community

mbonifacio · 12-14-2016

iOS 10.2 has caused our self service app to stop working. It gives "unable to connect to server" immediately upon opening. Uninstalling/reinstalling does not fix the issue. I pushed out the self service webclip to our iOS 10.2 iPads as a work around....

mbonifacio · 08-17-2016

Hello, I'm trying to import users from Apple School Manager but JSS is using the managed apple id for the email address field. This is causing issues with the matching criteria and JSS is creating new users when that person already exist. Is there a ...

mbonifacio · 08-11-2016

Hello, We are preparing to upload our powerschool SIS information to Apple School Manager but the roster.csv file has got us confused. What is the difference between a roster and a class? I spoke with our powerschool admin and she also could not see ...

mbonifacio · 07-15-2021

Did you ever find a solution to this?

mbonifacio · 09-15-2020

I feel this isn't getting prioritised as a fix? This seems to be affecting a lot of people and is making any newly enrolled devices pointless. Some information from Jamf would help. Even an explanation of what is happening and whether it's an apple i...

mbonifacio · 09-08-2020

We are having the same issue.

mbonifacio · 11-10-2016

uncheck "Allow use of News (supervised only)" under applications in your restrictions payload

mbonifacio · 10-31-2016

I had the same issue. I had to use an unmanaged computer for JSS MUT to work. I'm guessing something in our policy blocks it.

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iOS 10.2 causing "unable to connect to server" error in Self Service app

User Import from Apple School Manager - email address field

Apple School Manager - Roster.csv help

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Re: Pending - Application is not available to install

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