Posted on 05-18-2017 04:29 PM
We have one system which refuses to add itself to a smart computer group for DEP PreStage Complete. Our workflow is:
One system which was pulled in from DEP and assigned to PreStage, however, refuses to go into the smart group itself, killing the system between receiving the profile and executing any policy items. I've tried:
I'm at a bit of a loss as to what should be the next step. I fear that we may encounter more systems which will have this problem. Any thoughts would be greatly appreciated!
Posted on 05-18-2017 11:53 PM
Are you using the
Enrollment Method: PreStage enrollment smart group criteria? I haven't heard of this being unreliable before but I don't think there is any way to manually control it if it fails.
I would probably speak to Jamf support to see what they say.
As a workaround, I would probably configure the DEP prestage to do something else that can be used as alternative smart group criteria. You can add content to other fields like purchasing, user and location etc so you could possibly add something into one of those fields and use that for the smart group.
It that also fails, it might mean that the DEP process has a more major issue.