JSSDatabaseUtil - Could not execute with administrator privileges.

[nortonpc]

I am in the process of setting up a test jss running 8.73. I built up the new machine and keep getting this error

Could not execute with administrator privileges.

when I try to run the JSSDatabaseUtil to restore the database.

I can run it from the command line, sudo java -jar JSSDatabaseUtil.jar, but something is off when I do that as well. It keeps complaining about using passwords from the command line and then the restore fails after about 15 minutes.

Anyone else see anything like this? I am not sure if this is due to java security settings or something with 8.73

[dwandro92 · Accepted solution]

P.S. I'm sure you'll find that the restore was actually successful, and is only reporting failures because the password error returned a failure code

[dwandro92]

As far as the admin privileges error goes, try CDing to the database util's parent directory and verifying that your account (or group) has execute permissions with "ls -l". If not, you will have to use chown/chmod to fix your permissions. If that doesn't solve the problem, then it's probably a permissions issue on the MySQL side. As far as the password error is concerned, this isn't a huge deal. This error occurs because the JSSDatabaseUtil.jar file passes credentials to MySQL in order to restore the database. I was seeing this error as well and after a while it stopped doing it, but I'm not sure if I did something that stopped it or not.

[dwandro92 · Accepted solution]

P.S. I'm sure you'll find that the restore was actually successful, and is only reporting failures because the password error returned a failure code

[nortonpc · Accepted solution]

Turns out I had to open a ticket with Jamf and the cause was Java 7. I downgraded to 6 and the JSSDatabaseUtil would work without complaining about the admin password. This issue has been fixed in 9 but is an issue in 8.73.

[nortonpc]

dwandro92 you were correct as well, I did have to increase the maximum_wait, and package sizes for the MySQL database then I was able to get a restore. It still threw that error but restored. The key was java 6 and not 7.

[kennyo]

Is there a repo somewhere with Java SE JDK 6? Seem like oracle has EOL'd it and I need to do some testing and stage a server to test the JSS 8.73 - JSS 9.x jump. Thanks for your help!

[dwandro92]

Check http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419409.html if you're using Windows or Linux. If you're using Mac Server, you have my condolences.