keeping Adobe Creative Cloud apps updated

[TheCrusher4Real]

To install Creative Cloud at my company, end users are directed to the Adobe Creative Cloud website (https://www.adobe.com/creativecloud/desktop-app.html).

Every two weeks I get a report from our Security team listing device vulnerabilities. There's frequently a fair number of devices that need one or more Creative Cloud apps updated.

I started emailing users individually, reminding them to update their Creative Cloud apps. Wondering if there's a better way, because emailing users and following up when they don't respond is too manual and too time-consuming. Curious how other admins approach this.

[wakco]

Two options:

• First, if your Jamf Pro instance is Jamf Cloud, then all the Adobe Creative Cloud apps are available as Jamf App Installers, allowing you to manage the install and update of the apps with Jamf.
• Second, so long as Adobe Creative Cloud Desktop is installed, then so is RemoteUpdateManager, a simple run once a day/week/month policy can be used to execute /usr/local/bin/RemoteUpdateManager to have the installed Adobe apps self update, helping to keep Security away.

Note: as with any update tools, open apps will not update, however Jamf App Installers includes reminder notifications to get users to quit when an update is available (or force quit the app), making it the better option of the two, as RemoteUpdateManager will simply fail to update any app that is open.