Jamf Nation Community

SMR1

Got a question regarding WiFi troubleshooting. Our networking team was asking if there is a similar command like what they run on the windows side for troubleshooting (Netsh WLAN show WLANreport). Is there something similar that can be run on the Mac...

SMR1 · Anyconnect 4.10 upgrade to Cisco Secure Client 5.1.2.42

This isn't a big deal, but it worked when I tested over a month ago. When running installing the client, it does the update correctly and removes the old icon, but it's not adding the new icon to the end of the dock. If I run the update without the o...

SMR1 · 06-17-2024

We're running in to an issue with our SSO policy. Our Mac's are enrolled using the users Azure logon. We currently don't have kerberos in place, so are config profile is set to SSO. The tech who configured this created a policy that runs the below co...

SMR1 · 05-03-2024

We're doing some testing in our QA environment and configured all our Config Profiles to match what is in Prod. We've enrolled 4 Mac's and they show Invalid and the Recovery key is super long. I did try the github reissue filevault key, also escrowbu...

SMR1 · 05-01-2024

We have a user getting the below error and can't access anything. The help desk also reset the password. A couple of commands were ran, the removeFramework command was ran and they then tried the profiles -renew -type enrollment, and get the Update p...

SMR1

Regarding Wireshark, we do have that, but want something the user can kickoff via self-service without having to configure and set it up. As mentioned above our users don't have admin rights on their devices to run the options above and I was trying ...

SMR1 · Re: Anyconnect 4.10 upgrade to Cisco Secure Client 5.1.2.42

We created the dock item using the new name, like I mentioned above, if you run the policy without an old agent installed it adds the correct icon.

SMR1 · 05-10-2024

I just created the 5.1.2.42 package this morning and was able to update from our current version 5.1.1.42. We're using MS Authenticator, so after I logged on the first time, I was prompted to enter username and password, but after that it went back t...

SMR1 · 05-06-2024

Turns out FV was configured in our QA environment using the key that was setup under our Prod site.

SMR1 · 05-03-2024

During the enrollment after we enter our Azure logon credentials, we get the prompt to enable filevault.

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WiFi Diagnostics

Anyconnect 4.10 upgrade to Cisco Secure Client 5.1.2.42

SSO Policy causing other policies to not run

Personal Recovery Key Validation: Invalid

Invalid Request SSL Error

Re: WiFi Diagnostics

Re: Anyconnect 4.10 upgrade to Cisco Secure Client 5.1.2.42

Re: Cisco anyconnect VPN blank page 5.1.2.42

Re: Personal Recovery Key Validation: Invalid

Re: Personal Recovery Key Validation: Invalid