Locating user's previous device to deauthorize app

cpetersloyola
Release Candidate Programs Tester

I am trying to locate a device that was previously assigned to a user so that I can deauthorize an app that was used on it. The guidance from the app provider (Kuta), says I need to log in on the old device to deauthorize it. Any help would be appreciated!

1 ACCEPTED SOLUTION

AJPinto
Honored Contributor III

You would need to check your inventory management system to see the assignment history of the device, assuming you have one. Jamf will only tell you who the device is currently assigned to, but Jamf is not an inventory management system. 

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3 REPLIES 3

AJPinto
Honored Contributor III

You would need to check your inventory management system to see the assignment history of the device, assuming you have one. Jamf will only tell you who the device is currently assigned to, but Jamf is not an inventory management system. 

cpetersloyola
Release Candidate Programs Tester

Thank you! I don't know why I didn't think of that. Looked in Incident IQ, found the device.

AJPinto
Honored Contributor III

Its always the easy ones we over think :).