Lock device that hasn't been powered on

nick_conway
New Contributor II

Is it possible to lock a device that is currently still in prestage? We had a couple computers stolen over the holiday. One of them was signed into (using their real name lol) and we locked that one, but the other has yet to turn on. We'd like to preemptively lock that one, but it doesn't seem to be an option. Any suggestions?

1 REPLY 1

AJPinto
Contributor III

I would contact our Apple rep and see if they would issue an activation lock for the SN's in question. I don't see anything in Apple Business manager that can do this so its something Apple may have to do.