Mac Apps (Jamf App Catalog) do not appear in Self Service

New Contributor

We migrated from on-premise Jamf Pro to Jamf Cloud, and recently some users cannot see the apps deployed from Mac Apps, while others can. We are using a single Smart Group, but we are puzzled as to why it does not appear on other machines, even on Zero Touch built devices.

Do you have any idea why this is happening? And can you advise me on where I can troubleshoot this? Thank you so much.