Posted on 03-13-2024 01:21 PM
I've recently run into the issue where machines upgraded to 14.4 have had all their printers wiped, and are no longer able to add new printers. A few posts i saw online linked it to defender potentially causing the fault with the new os. Im coming here to see if anyones run into the same issue and/or found a solution via jamf that could be easily sent to everyone on the newest sonoma version.
Solved! Go to Solution.
Posted on 03-13-2024 02:06 PM
Some folks found that they needed an additional PPPCP granting full disk access to com.microsoft.dlp.daemon
. Have a look at Microsoft's instructions here and you can find a config profile here. You can check your profile to see if you have that in it. If you don't you may want to add that and then repeat your testing.
Posted on 03-13-2024 02:06 PM
Some folks found that they needed an additional PPPCP granting full disk access to com.microsoft.dlp.daemon
. Have a look at Microsoft's instructions here and you can find a config profile here. You can check your profile to see if you have that in it. If you don't you may want to add that and then repeat your testing.
Posted on 03-18-2024 07:24 AM
Granting full disk for that worked on allowing the few users to add printers again! Thank you for that. For some reason the config profile doesnt auto enable nor, does it allow non admins to enable it. So currently the issue is finding a way to push something to enable it for anyone that wants to print.