macOS Self Service IdP Login auto filling incorrect username

[Utilizator]

We use Okta/FIDO2 to allow users to login to Self Service and see certain Apps only they are assigned.

We're seeing an issue where the private browser window has automatically filled in the username with a different one (some users have 2 Okta accounts, one for elevated privileges elsewhere in our business).

Anyone else seeing this? Is it Jamf, or Okta? It's been hard to narrow down so far.

[Utilizator · Accepted solution]

We've figured this out, so in case anyone else encounters this it was Okta Verify and the default account that the end user had set within this App.

The users experiencing this issue had their elevated account selected as the default in Okta Verify, as soon as they changed it to their normal account (that allows login to Self Service) it worked.