Help
Utilizator
‎09-18-2024
Contributor

Joined: August 2020

User Statistics

  • 51 Posts
  • 3 Solutions
  • 26 Kudos given
  • 17 Kudos received

User Activity

macOS Self Service IdP Login auto filling incorrect username

09-17-2024
We use Okta/FIDO2 to allow users to login to Self Service and see certain Apps only they are assigned.We're seeing an issue where the private browser window has automatically filled in the username with a different one (some users have 2 Okta account...

MCXTools.log - what is it and why is it so large?

08-29-2024
We have a user who has discovered a log file on their MacBook called MCXTools.log that is being endlessly written to with the same entry (ID's have been obfuscated for security): Aug 27 13:45:39 mdmclient[20216] [0:MDMDaemon] Using MDM profile: [Clo...

Restoring an iOS backup from a Personal Device to a Managed Device

05-07-2024
We have a user who has just started and they have a personal iPhone backed up to iCloud. We want them to be able to restore this backup to a new, managed iPhone but it doesn't seem to work.We wipe the Managed iPhone and allow Proximity Setup, the Per...

Users are able to Delete Self Service?

02-20-2024
We've just encountered an issue where end users are able to delete Self Service from our fully managed iPhones and iPads, despite the option to do this being disabled in the Jamf Pro console. Has anyone else experienced this?

Error Deploying Configuration Profile (Status: <CaughtException:1>)

01-25-2024
Hi there,We are trying to deploy a Configuration Profile that, combined with the latest version of Cloudflare WARP allows users to switch between Zero Trust Organisations.However, when deploying via Jamf Pro in a Config Profile to a test device it ke...
View more