Posted on 06-08-2022 01:48 PM
I am trying to sign into a managed iPad with a managed apple ID. I have the iPad on a working wi-fi network. When I put in the AppleID, a new screen pops up asking for a "passcode" but no code arrives at my notification email or my phone. What passcode is being asked for and where do i get it?
Posted on 06-08-2022 04:57 PM
I would try logging in at appleid.apple.com and verifying that the Apple ID works. Something similar happens for me at work when I sign in to the App Store with my personal account. After I sign in I get prompted for the computer password. I wonder if there's not something like that going on?
Posted on 06-09-2022 03:14 AM
Is it setup as a shared iPad? I think I've read somewhere that shared iPads that use azure/google federated Managed AppleIDs will ask you to set a passcode on a shared device to save you putting in your managed apple id password each time.
Posted on 06-10-2022 05:23 AM
The iPad may be managed by your Jamf Pro, but is it associated with the org's ABM/ASM? or was it device enrolled?
If memory serves, verification codes are not required when logging into a device associated with the same org as the Managed Apple ID. Verification codes can be generated by an admin (probably site manager and people manager roles as well) via ABM/ASM for other devices.
Posted on 06-10-2022 02:48 PM
Um, where can the verification codes be generated? I don't see any place to do that.