HI Has anyone seen this?
Initially we distributed 2 free apps via Managed Distribution, but due to the issues with Self Service Mobile coming down too slowly or not at all, we un-scoped the apps from the distribution, so that kids could download these directly from the app store.
On any where the app had come down, now they have their iPad and cannot retrieve these apps.
On a computer
In their Apple ID account, it shows the apps as refunded, but also Downloadable, and can be downloaded to the computer
When student goes to the App Store on their iPad, they cannot download the app, with Message:
"This item is free in the store. This item will be added to your Purchase and will be available even if your Family Sharing status changes"
Cannot download, and does not show up in Purchased Tab in App Store.
I have seen something like this with iMovie.
I had to revoke all vpp apps from the user (remove them from all their groups).
Edit and save the associated VPP assignment groups.
Re-add them to their groups and have them do the VPP invitation process again.
Hmm I am just writing up a notice to our users, regarding family sharing... I think I will advise against it for now.