Managed Preferences - Scroll greyed out still?

[m_higgins]

I accidentally sent a managed preference to set scroll to not natural, to a bunch of machines that were not supposed to have it.

I have removed them from the scope and restarted the machines with no luck. I have also tried flushPolicyHistory, flushCaches and sudo jamf mcx to no avail. It is still greyed out and unchangeable

Any help here would be much appreciated

[rdwhitt]

You might try deleting the preference from /Library/Managed Preferences and then run

killall cfprefsd

[m_higgins]

Hi @rdwhitt thanks for the info

Just tried that with no luck, even after a restart. Still greyed out

[m_higgins]

Still looking for an answer for this

[m_higgins · Accepted solution]

For anyone else who may face this issue. The way we resolved this was to run this command in terminal

sudo dscl . -mcxdelete /Computers/localhost

and then restart the machine