Recently an issue has cropped up where managed apps are not installing properly on supervised iPads. Instead, a greyed out picture of the app icon is present with the words "waiting..". If you tap on the icon a prompt appears stating, "Unable to Install "App Name Here" . You must purchase this app to install it." It gives a "View in App Store" button which does nothing on these devices because installing apps via the App Store is disabled. The apps are managed and licensing is handled via VPP. There are handfuls of other apps on these devices that are managed/installed the same way that are working fine.
Originally I noticed this error with a bunch of new apps I added for our technology teacher last week. Out of the 14 that I added, only 8 installed, while the remaining 6 never did. They each now say "Waiting.." instead of the name of the app, and all prompt to visit the App Store when the icon is pressed, as outlined above.
I've noticed that when looking at the entry for the iPads in JSS under Inventory -> Apps, that the apps in question are listed as "ManagedButUninstalled" rather than "Managed". Other than the new apps I've added recently I also have one single iPad displaying this error with an app that has been installed since August but was recently updated on Oct 5th. It is in the same boat. The app is listed as "Waiting.." on the iPad and prompts for the App Store when you press the icon. The app list on JSS lists it as "ManagedButUninstalled". (It also lists it with the old ver #, so this must have happened when installing an update.) The rest of the smart group devices that this iPad is a part of (21 other devices) are fine.
Has anyone else come across this? I'm sure if I wipe the devices in question and freshly enroll them this issue will be resolved but currently, due to projects, this isn't a practical solution for me.
I should mention these devices are all running iOS 11.0.3.
