Have recently been granted access to my companies JAMF pro environment to lend a hand to the current admin.
Have identified that certain machines are not reporting back models, serials, identifiers (amongst other things) when being displayed in computer search.
Seems to be no pattern or obvious logical explanation, wondering if there might be some willing troubleshooters out there who can give me some advice/help?
Thanks in advance.
We keep running into this with small % of clients but when you manage thousands, it's too many. Appears to me like failed inventory reports as soon as we run sudo jamf recon again it corrects itself. The problem is like @jmahlman said above is we have remediation policies in place "if X missing, install it" and all that stuff tries to install again. I've added "no serial" to exclusion lists as stop gap but I'm sure it's effecting other things (recently got report FV not enabled for X machine and again realized it was serial (i.e. most of inventory) blank issue.
Our ticket is 5 weeks old and not much movement.