Mobile Devices not updating name and IOS version on the JSS

[vans1212]

Hi All,

I'm in the process of updating over 100 iPads to the new IOS and changing a few names of the devices. I have noticed that the JSS information is not updating the IOS or the new Mobile device name. Our inventory collection for mobile devices is set to everyday. Is there something I am missing?

[jimlee]

Have you tried to manually force a new inventory report for one of the iPads through the JSS?

[vans1212]

I have requested an inventory update for 1 of the iPads and there was no change in IOS device name or IOS version.

[Joel_Peasley]

What iOS version are we going from and what are we going to?

[vans1212]

The IOS versions vary but mostly going from 5.1, 5.1.1, 6.0, 6.0.1, 6.1 and upgrading to 6.1.3.

[guzmanhm]

I have been having this issue and put in a ticket I have not heard anything about this i was hoping 8.7 would correct this issue.