MS Office AutoUpdate does not recognise that Lync is already installed in the latest Version

H3144-IT
Contributor II

Dear Community Team Members,

I have pushed LYNC to my Clients, but MS Office AutoUpdate regularly tries to install the latest Version, which is already installed again!

Even when I let the AutoUpdater install the Version, with the next Start of any Office2011 Version, the AutoUpdater starts up and proposed to install the Update again.

I have deleted the .PLIST as suggested here: https://discussions.apple.com/thread/6445515?start=0&tstart=0

And I also downloaded the File from http://www.microsoft.com/en-gb/download/confirmation.aspx?id=36517 to run the Install manually - with no positive Outcome, the Updater continuous to start up at the Next Start-up of Word, Excel or PowerPoint.

1 REPLY 1

RobertHammen
Valued Contributor II

You're sure you don't have multiple versions of the software installed on these machines somehow, and it's detecting an older version and wanting to update it?