Need advice on how to install Acrobat DC pro via Jamf Pro

jonna1006
Contributor

I have tried to upload the Adobe template pkg to Jamf cloud, but for some reason, the upload is always stuck at 99% no matter how many times I have tried.

Is there any better way to deploy Adobe Acrobat DC here?

 

Thanks!

1 ACCEPTED SOLUTION

junjishimazaki
Valued Contributor

You can use Installomator to install Adobe CC Desktop and then the user will need to sign into their CC account and then install Adobe Acrobat Pro. Would that be ok?

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20 REPLIES 20

junjishimazaki
Valued Contributor

Hi, you can use the installomater script: https://github.com/Installomator/Installomator

Is it possible to show me how to work with Adobe Acrobat DC with this? I have no issue with other applications, and it seems Jamf Pro just will not let me upload the pkg to Jamf Cloud.

I am very new to Jamf Pro.

Really appreciate!!!

junjishimazaki
Valued Contributor

Which Adobe Acrobat do you need to install? The Reader or Pro?

Pro. So far, I have no luck to get DC pro installed.

junjishimazaki
Valued Contributor

You can use Installomator to install Adobe CC Desktop and then the user will need to sign into their CC account and then install Adobe Acrobat Pro. Would that be ok?

It works, thank you so much!!!

Does this work for Adobe Acrobat Reader DC for Mac? (Free/Non-Pro). The Customization Wizard is for Acrobat only.

junjishimazaki
Valued Contributor

Great, you're welcome. :-)

dbarry722
New Contributor III

Hi Folks. I'm in a similar situation. Have just taken delivery of 17 new iMac's and have updated them to Monterey. 

I've gone through the Installomator setup but unfortunately I can't get it to work properly as its failing with an as below

 

Cheers

 

This is the error I get:

[STEP 1 of 5]
Executing Policy Adobe Creative Cloud Desktop
[STEP 2 of 5]
Downloading https://euw2-jcds.services.jamfcloud.com//download/c2ab344b7658415fb66186729d023e7d/Creative%2BCloud......
Verifying DMG...
Verifying package integrity...
Installing Creative+Cloud+Desktop_en_GB_MACARM_Downloader.dmg...
Closing package...
[STEP 3 of 5]
Running script Installomator...
Script exit code: 1
Script result: 2022-02-03 12:54:48 shifting arguments for Jamf
2022-02-03 12:54:48 adobe creative cloud desktop ################## Start Installomator v. 9.0dev 2022-02-03 12:54:48 adobe creative cloud desktop ################## adobe creative cloud desktop 2022-02-03 12:54:48 adobe creative cloud desktop ERROR: unknown label adobe creative cloud desktop 2022-02-03 12:54:48 adobe creative cloud desktop Deleting 2022-02-03 12:54:48 adobe creative cloud desktop App not closed, so no reopen. 2022-02-03 12:54:48 adobe creative cloud desktop ################## End Installomator, exit code 1
Error running script: return code was 1.
[STEP 4 of 5]
[STEP 5 of 5]
 

junjishimazaki
Valued Contributor

Hi dbarry,  what is in your policy? Looks like you added the Adobe CC desktop client and Installomator to your policy. You only need to add the Installomator script. 

Hi There.

I'm new to Jamf so fumbling about bit.

Are you saying that I don't need to add the 'package' from the adobe console? 

If yes, Is the policy 'reading' what I wish to install from the Application Name in the policy section which is taken from the list starting at line 960 in the installomator script?

Please see the setup I did for Adobe CC in Jamf Pro, you do not need additional pkg.

Screen Shot 2022-02-03 at 10.23.20 AM.png

 

dbarry722
New Contributor III

Had you any issue with licenses activating. Maybe because its the way I got it to eventually install, I had to run a manual download and install of Acrobat DC in order for the Adobe CC to see that it was in fact licensed. All works like a charm now

 

Thank you all

Not really, before I have tried the adobe package from the admin console. But with CC installed, your user should be just login with their credential and download whichever app they need from there.

dtekum
New Contributor III

Which script did you use?

junjishimazaki
Valued Contributor

The whole point of installomator is that you don't have to upload a package so yes you don't need to do that. You pass in the argument in your policy what you want to install. So, if you want to install Adobe CC desktop then put adobecreativeclouddesktop in the first argument. 

Oh My Gawd!. I'm an idiot! LOL!

Just tried it there with Audacity and worked like a charm.

Many thanks to all

Glad that worked.😁

junjishimazaki
Valued Contributor

Cool.