Posted on 03-08-2015 05:42 PM
Since the upgraded interface was introduced I cannot log into JAMFnation with either Firefox or Chrome, Safari works fine, but the other two, nothing...
Chrome just stays exactly as it was after clicking login i.e. on the login screen with the details still filled in.
Firefox pops up and empty "speech bubble" at the beginning of the login name but otherwise no change.
Posted on 03-09-2015 12:39 AM
have you tried to clear your caches and cookies? Firefox works just fine here.
Posted on 03-09-2015 01:20 AM
They've changed the login credentials from using your email to your username instead. Make sure you don't have any cached credentials in Chrome/FF that have your email in the username field.
Posted on 03-09-2015 07:29 AM
Hey everyone,
That's a bug. You should be able to log in with either your username or email address. We're on it! I'll update this thread when it's been fixed.
Thanks,
Michael
Posted on 03-09-2015 07:38 AM
I'm having issues login in with my username as well, I had to use this username to post on this thread!
Thanks
Posted on 03-09-2015 08:02 AM
YOU CAN'T MAKE CHANGES TO THE JAMFNATION SITE! YOU WILL REGRET THIS!
Posted on 03-09-2015 11:15 AM
The login issue should be fixed now. Both username and email address should work.
Thanks for letting us know about that!
Michael
Posted on 03-09-2015 07:29 PM
Yup certainly working for me. :)
Posted on 10-22-2020 05:37 AM
No, the log in issue is not fixed.
It is not possible for me to log in using email address, only username. Which is surprising since the log in window specifically asks for the email address...