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And the JSS (v9.72) doesn't see the drive! It also doesn't show it as having "Disk Encryption", yet it does. I had to FIleVault to because PGP would fail when trying to provision the drive. I've 15 other MBAs of 7,1 or 7,2 and none of them have this issue, and all of them show normal storage attached as PCI. Some of them have come in AFTER this one, but the Apple site does say that PCIe & Flash Storage is what we'll get. Here's what the MBA 7,1 shows for storage (prior to FIleVaulting):



Storage:



  <snipped>:



      Available: 103.27 GB (103,267,995,648 bytes)

      Capacity: 120.01 GB (120,007,426,048 bytes)

      Mount Point: /

      File System: Journaled HFS+

      Writable: Yes

      Ignore Ownership: No

      BSD Name: disk1

      Volume UUID: A11D4890-2222-3015-BBD8-<snipped>

      Logical Volume:

          Revertible: Yes (unlock and decryption required)

          Encrypted: Yes

          Encryption Type: AES-XTS

          Locked: No

          Conversion State: Complete

          Bytes Converted: 119.35 GB (119,348,527,104 bytes)

          LV UUID: BD53F189-9CF2-42BE-BDB3-<snipped>

      Logical Volume Group:

          Name: <snipped>

          Size: 120.37 GB (120,368,205,824 bytes)

          Free Space: 70 KB (69,632 bytes)

          LVG UUID: ED7F4988-6B9B-42F1-9319-<snipped>

      Physical Volumes:

        disk0s2:

          Media Name: APPLE SSD AP0128H Media

          Size: 120.37 GB (120,368,205,824 bytes)

          Medium Type: SSD

          Protocol: PCI-Express

          Internal: Yes

          Partition Map Type: GPT (GUID Partition Table)

          Status: Online

          S.M.A.R.T. Status: Not Supported

          PV UUID: 0564E2E5-5DF7-4441-B80D-<snipped>




Anyone else seeing this?
I'm guessing we'll see it more and more, especially when the USB-C MBs come in.
As a side note, I ran AHTs & ASDs on it and it passed everything.

You don't say what version of JSS you are running..
That info might be significant.. for this 'latest Apple hardware'

Latest... 9.72



I opened a support ticket with JAMF over this.

We have the 7,2MacBook Air and we do not have this issue. If FileFault 2 is removed does it show the drive?

We also have the 7,2 Air and are not seeing this with FileVault2 enabled.

FWIW I've recently come across a few portables that just were just not right from the get-go. Odd & random behavior was all there was. In each case the units wouldn't boot into Apple Diagnostics so they were sent back and replaced.



It might be worth a shot to see what Apple Diagnostics does or reveals.

@rhoward



No..
We've tried all variations of 10.10.2 through latest full patching.
We've tried vanilla OS X, none of our customizations and not enrolled in Casper.



Always the same behavior with PGP, and when enrolled in Casper, the same oddly missing info in Storage section of the JSS for the computer object.

@gskibum



So, I did do that because I feared (initially) that it was a hardware problem. Strangely, this device behaved unlike any other Mac I've ever see using the Apple Service Toolkit. It was fully and ONLY AST2 and required that I log into a website to detail the tests I wanted to do, and then it would run on the Mac, rinse repeat. It passed 'all the things', but this was very odd AST behavior.



EDIT: And my AST(s) are fully up to date.. at least of the last time I was able to get into GSX (don't ask).

I'm seeing the same thing on 2015 MacBooks.



I second the MacBook statement. MacBook 8,1 My JSS does not show any storage on this machine.
ARD does report the hard drive size so they made a change in the latest version to read these drives.

Thirded (?) on the MacBook - we have new 2015 MacBooks with the same issue: 0 drives in storage. We've put in a ticket as well.



We do not see this on our newer Airs - ours still seem to be sata at the moment

Seeing the same issue with a 2015 MacBook. Just opened a support ticket.

MacBook Pro 15" Mid-2015 are showing up ok for me in the JSS 9.72.
MacBook 12" Early-2015 checks out fine as well under JSS 9.72

I wonder if these drives are using NVMe and the 'Storage' item relies on AHCI

New MacBook 2015 and I am having the same issue. Although, I also have a MacBookAir7,1 that is displaying same error. Both using PCI express and have SMART status listed as Not supported. We have not upgraded our JSS either, so if someone can confirm a resolution on this issue that would be great 🙂 I will post as soon as I fix.

The "no disk" thing is fixed in updated versions of the JSS.

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