Nexthink collector version v24.5.1.1.23 deployment failure

Asifahmed
New Contributor III

Hello Team,

I am deploying the Nexthink collector v24.5.1.23, I did repackage it, and if I install manually by double clicking on it, then it works fine, but when I am deploying through a JAMF policy it is failing saying that " Installation failed. The package could not be verified."

 

But the same way I am deploying the previous version v23 and it is working fine, where is the issue and how to fix it?

3 REPLIES 3

pete_c
Contributor III

What exactly are you packaging? I copy the csi.app (not really an app) and my org's product key into /private/var/tmp/, package that and install, has worked fine. Yoy might also want to review Rich T.'s posts on his approach.

Tribruin
Valued Contributor II

When you run the install, take a look at the logs and see if you can see what is failing. It might something in your postinstall script that is not working. 

scottb
Honored Contributor

@Asifahmed - hit me up on Teams and I'll show you the postscript I use for this install...

-Scott