Posted on 12-04-2014 11:22 AM
HI,
I am at JSS 9.6.1
We have HP Printers and Canon Copiers. All are available in Self Service, scoped by subnet.
The newest driver packages are installed separately on all mac computers. I started pushing out HP 3.0 in Sept.
I noticed that some models of HPs in a computer Inventory record now show NO PPD for some installed printers.
MY first thought was that HP changed PPD drivers (ala Canon last year) but I have removed and reinstalled and verified against HP that the driver being used is the latest. When I recon the machine, it still shows "No PPD" in the JSS. So far the printers appear to print fine.
Not looking for a fix but before I spend time digging deeper, wondering if someone else could take a look at their printers in computer inventory records (if you have HP) and see if you're seeing similar lack of info. Color Laser Jets in particular seem to be most common offender.
Thanks!
Sandy
Solved! Go to Solution.
Posted on 12-04-2014 11:35 AM
Just had a look, we've got a real mixture of HP and other printers. Two of the four HPs mapped on my Mac show up as "No PPD" in the JSS so it doesn't look like an issue with your setup.
Posted on 12-04-2014 11:35 AM
Just had a look, we've got a real mixture of HP and other printers. Two of the four HPs mapped on my Mac show up as "No PPD" in the JSS so it doesn't look like an issue with your setup.
Posted on 12-04-2014 01:46 PM
cool, thanks for looking!
S