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Question

No webclip icons in 9.23

  • February 12, 2014
  • 5 replies
  • 43 views

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Anyone else seeing issues with webclip icons not showing up in 9.23?

5 replies

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  • Contributor
  • February 12, 2014

Yes - I am as well. My 'prior' upgrade icons were showing fine, added a new URL site plugin and the previous URL Self Service URL disappeared! Now had to remove icons for all URL's to get them to show up at all.


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  • Author
  • Contributor
  • February 12, 2014

For me it ended up being an issue with either tomcat or JSS installer not creating the /usr/local/jss/tomcat/temp/JSS directory in RHEL 6. i had to manually create both the temp and JSS directories and give tomcat7 ownership of both. This also resolved an issue with replication to root JDS from Casper Admin.


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  • Contributor
  • February 13, 2014

bingo - thx that did it!


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  • Contributor
  • February 13, 2014

Looks like this affects other actions which upload things to the temp directory (JDS included). In my testing, I noticed that the temp/JSS directories will also have to be recreated every time the jamf.tomcat7 service restarts.


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  • Contributor
  • February 19, 2014

I'm currently using RedHat servers. I was able to temporarily resolve this by using the setenv.sh (created in /usr/local/jss/tomcat/bin/). The catalina.sh refers to this as the file to put your custom environmental variables instead of modifying the catalina.sh directly. Thanks to the JAMF support team for pointing this out.

#!/bin/bash
#setenv.sh
JAVA_OPTS=" -Xmx1024M -XX:MaxPermSize=256M"
# temporary fix for the missing temp folder in /usr/local/jss/tomcat
mkdir -p /usr/local/jss/tomcat/temp/JSS
chown -Rv tomcat7:tomcat7 /usr/local/jss/tomcat/temp

This seems to work for JDS sync and the webclips.