Apple TV enrollment in JSS (Can't see the Apple TV!)

jgwatson
Contributor

I have installed my first MDM profile on one Apple TV. After I installed it, I checked to see on the Apple if it was there and it was. I have two questions:

Whereabouts should this be in the JSS? I have looked under Computers and Mobile Devices and it isn't showing up.

Also if I wanted to group this Apple TV and others in a Smart Group, what is the correct name for this device? Apple TV, Apple-TV? Thanks

11 REPLIES 11

kevin_ramos
New Contributor

Mobile Devices, search by serial# and see if it shows up.

kevin_ramos
New Contributor

I enrolled over 30 Apple TV's. Make sure the Apple TV's are updated to the latest update. Also that you are installing the trust profile along with the enrollment profile.

jgwatson
Contributor

Ahh trust profile.....any chance you have a link on how to do that please? That must be it.

kevin_ramos
New Contributor

When you create the enrollement profile, the is also a link right next to it to download the trust profile. What version of JAMF are you using?

bentoms
Release Candidate Programs Tester

kevin_ramos
New Contributor

Talks about enrollment profiles using JSS v9.1 or later, and JSS v9.0 and earlier https://jamfnation.jamfsoftware.com/article.html?id=211

This talks about enrolling Apple TV's
http://www.classthink.com/2013/08/31/managing-apple-tv-with-apple-configurator/

kevin_ramos
New Contributor

This link talks about enrolling Apple Tv's in the beginning.
http://www.jamfsoftware.com/ios-7-and-the-casper-suite/?mkt_tok=3RkMMJWWfF9wsRolua%2FBZKXonjHpfsX56OooWq62lMI%2F0ER3fOvrPUfGjI4DTMZqI%2BSLDwEYGJlv6SgFTbDBMbZ5yrgIWRY%3D

guzmanhm
New Contributor II

Did you ever get this to work gwatson? Im in the same boat

guzmanhm
New Contributor II

Got this to work with Apple Configurator 1.4.2 you can not use the apple tv setup assistant that pops up when you plug in the apple tv close out of the window and select the install profiles button in Configurator and select your trust,enrollment and in my case wifi profiles and install this will take up to 5 minutes to complete so be patient.

guzmanhm
New Contributor II

Got this to work with Apple Configurator 1.4.2 you can not use the apple tv setup assistant that pops up when you plug in the apple tv close out of the window and select the install profiles button in Configurator and select your trust,enrollment and in my case wifi profiles and install this will take up to 5 minutes to complete so be patient.

khurram
Contributor III

You wont see the Apple TV turning up in Prepare tab or Apple Configurator. After connecting the Apple TV to the Apple Configurator now choose Install Profiles and here you will see the Apple TV setup, from here you follow the prompts.