Not able to open Jamf admin console

[Rahulsoni24]

Dear all, I am facing an issue in accessing JAMF admin console with my credential. Same console is working fine for other admin member. i tried to validate the access but no difference in his and mine access. i have attached the error screen shot , please share your expertise to fix this issue.

[ryan_ball]

Can you manually mount the distribution point on that machine using the exact same user/pass set up in the Jamf Pro Server for that DP?

[dgreening]

This has happened to me when the share is already mounted. Check you volumes list and eject it if it is mounted and re-try.

[Rahulsoni24]

I don't see any mounted volumes named as CasperShare. Only system drive i can see under mounted volume.

[franrayner]

Force quit Finder on your Mac or restart it, should resolve.

[Rahulsoni24]

Thanks Franrayner, did reboot the MAC but still same. Other user is able to login without any issue.