One in four machines go to Data and Privacy in Setup Assistant instead of Remote Management

Contributor II

These are machines that have been managed for years. Restarting doesn't help. Total wipe may but is time consuming.  Trying again in a couple of days may ... my current theory is that a wonky Apple server is contacted and it takes a couple of days for that relationship to expire so it talks to a different server.

Are there other workarounds beside web enrol? Not happy that associates a userid to the machine.

I think QuickAdd is very deprecated.


Valued Contributor II

If you are on Monterey or Ventura and have either a Intel with T2 computer or an Apple Silicon computer, you can use the Erase All Contents and Settings to quickly wipe the computer (less than 5 minutes.) That probably is a better choice that having to Web Enroll. 

Are you possibly turning on the computer with a network connection and then turning it off before enrolling? If you turn the computer on with a network connection and before it is assigned a PreStage enrollment, the computer will see that there is no enrollment setup. Even if turn the computer off, add it to a prestage, and turn it back on, it still wont update the enrollment token. You have to wipe the computer to get the updated enrollment information. 

If you are already in the O/S, you can try running sudo profiles renew -type=enrollment to try doing a ADE enrollment from the O/S. 

Contributor II

We tend to use Apple Internet Recovery, Terminal, resetpassword, Erase Mac. That nukes the existing Recovery drive.