Posted on 07-01-2016 10:12 AM
We're in the process of rolling out the last of the OS X El Capitan upgrades to our users, but I've run into a handful of machines exhibiting some strange behavior. Specifically, instead of booting to the installer and completing an in-place upgrade, they're booting to the Recovery HD instead.
Here's the policy log for a system that upgraded successfully:
Executing Policy OS X El Capitan
Installing Install OS X El Capitan.InstallESD.dmg...
Preparing for in-place OS upgrade...
Closing package...
Running command kdestroy -a...
Result of command:
Blessing in-place OS upgrade directory...
Mounting install DMGs...
Creating Reboot Script...
Here's the policy log for a system that instead booted to the Recovery HD:
Executing Policy OS X El Capitan
Installing Install OS X El Capitan.InstallESD.dmg...
Preparing for in-place OS upgrade...
Closing package...
Running command kdestroy -a...
Result of command:
I should note that the machines that did not successfully upgrade still have the OS X Install Data folder on the root level of the hard drive. Anyone else run into this, or have any recommendations for how to possibly resolve it?
Posted on 07-01-2016 10:17 AM
I had this happen on several of my machines. I had the user decrypt the HD, then run the in-place and it went well. I'm not sure if it was the encryption or just retrying it, but 90% of the time, it worked after that.
Posted on 07-01-2016 10:19 AM
@thoule I thought that too, but it's happening to both system with and without FileVault enabled.
Posted on 07-01-2016 10:52 AM
UPDATE So I can resolve the issue by deleting the existing /OS X Install Data/ directory first, then re-running the policy. However I'd like to try and determine the root cause of why the directory isn't being blessed in the first place.
Posted on 11-10-2016 12:24 PM
We are having a similar issue (late to update to 10.11). Do either of you have EFI locked? Curious.
Posted on 11-10-2016 12:29 PM
@typingpool Why yes, we do indeed have an EFI password set on these machines.
Posted on 01-20-2017 07:14 AM
Did anyone ever solve this issue with the EFI Password being set during the in-place upgrade?