[OT] Trend Micro / Java 7

[ImAMacGuy]

We're having a bit of a problem. We use Trend Micro as AV for the macs - but it seems to not want to install if Java 7 is on the system. Anybody know if there is a way around this?

Installation failed. The installer reported: usage: dirname path find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory find: /../../..//tmsminstall.mpkg: No such file or directory java has not been installed installer: Error - Unable to install Trend Micro Security (for Mac). Java for Mac OS X is required before the product can be installed. Unmounting file server...

[jarednichols]

Oh good, a vendor locked into Java 6...

[sgrall-pfg]

I have two suggestions, though I have no personal experience with the Trend Micro product.

First, try installing the Java 7 JDK instead of the JRE. This works with some software that exhibits this issue.

If that fails, you'll have to install Java 6 from Apple, even if you also have Java 7 installed. Symantec LiveUpdate falls into this category...

[ImAMacGuy]

I am still getting pounded with failures of the installer on this - so I ssh'd into a few of the boxes.. and did a java -version... I got an interesting result..

$ java -version No Java runtime present, requesting install. 2013-02-28 14:57:04.257 java[5159:707] JLRequestRuntimeInstall: Error calling: CFMessagePortCreateRemote

Software updates don't show a version as being available... so it presumably has the apple one installed already... I also tried pushing j7u15 and still got a similar error.

I saw on apple's page this as well - Java for OS X 2013-001: How to re-enable the Apple-provided Java SE 6 web applet plug-in and Web Start functionality
http://support.apple.com/kb/HT5559

this didn't seem to do anything either on the box I tried it on...