Outlook 365 Add-Ins disappear

[SMR1]

Came across an issue with Get Add-ins being greyed out and all the add-ins removed. This is happening on different OS and Office versions. I don't think it's affecting that many people just curious if anybody else has seen this. We use "Report Phishing" add and some users didn't have it and the "Get Add-Ins" was greyed out. If you go to Outlook settings>Privacy and uncheck/check "Turn on optional connected experiences" the add-ins come back. Our Add-ins are handled by 365 and our exchange admins confirmed it's not something on the backend.

[Shyamsundar]

@SMR1 Yes, I too have this issue, I am seeing this issue when the New editor pane is turned on. with this turned OFF I don't have this issue.

[obi-k]

Wondering if this is part of the Microsoft 365 service degradation. Seeing other issues with Outlook/Teams on different operating systems.

MO941162: Microsoft 365 suite Service Health Incident

https://www.cnn.com/2024/11/25/tech/microsofts-outlook-teams-outage/index.html

[AJPinto]

I second this, I was thinking the same thing. 

[SMR1]

I apologize, I guess I left out some info. This actually started on a couple of weeks ago on a handful of devices.

[obi-k]

Ah ok. There's a laundry list of M365 services disrupted, so thought this might have made the list.