Packaged Apps not deploying via Self Service

Rob_Dunn
New Contributor

A Big Hello to All,

I have a very annoying issue with Self Service not deploying Patch Management apps. eg Zoom, Google Chrome, Microsoft office apps, Firefox etc

I am running MacOS Ventura 13.0.1 across my fleet of Mac's and running JAMF Pro 10.42.1-t1667311080

This happens very randomly and the Jamf.log does not have a lot of information...

All of my Patch Management apps are PKG files.

What happens is when a user opens up Self Service and clicks on Notifications and attempts to install an update the wheel spins and spins away.

And the update is not installed.....

It does not matter if the Mac is on a Corporate Ethernet network or a VPN (I am using Palo Alto Global Protect) or even a 4G internet connection.

The only way I have been able to fix the issue is delete the Mac from JAMF, Azure and Active Directory and reload MacOS and log the user back on

This is a drastic solution but my only one at this time....

I would be most grateful for any help!

1 REPLY 1

Stacysteele
New Contributor

Hello,

After Many time I just comes to here Only for that. The Self service not deploying  in Google chrome. Please some one tell us.  Dinar Detectives