Possible JSS GUI Bug?

gskibum
Contributor III

I started noticing this with 9.3.2 and it remains with 9.4.

The bug happens when I go to edit a user, for example to edit an email address. I make the change then hit "Save" then "Done."

When I hit "Done" I am taken right back to the user's edit screen, instead of back to main user screen (I'm assuming that would be the correct destination). So I am caught in a loop. The only way to escape the loop is to start over and click the Users icon and do a new search.

Does this happen with anyone else?

1 REPLY 1

were_wulff
Valued Contributor II

@gskibum

Yep, that's a known issue; we've got an open defect for it. For reference, the defect ID is: D-006871.

It's still listed as being open, so it looks like it'll still be an issue in 9.4.

It would be helpful, on our end, if you'd go ahead and get in touch with your Technical Account Manager just to get a case opened up and attached to D-006871 for tracking purposes. You can just let them know that no troubleshooting needs to be done and you'd just like to have a case created and attached to D-006871 for tracking, and they can go ahead and get that done.

Thanks!
Amanda Wulff
JAMF Software Support