Pre-Stage Enrollment not working for 2 MacBook Airs

arepko
New Contributor III

We have enrolled around 50 new MacBook airs into our JAMF... All are working great except for 2. They are listed in our DEP, show up in JAMF Scope, but just won't get the initial configuration. I have re-formated them a few times now, but still nothing.

Thoughts?

3 REPLIES 3

hcodfrie
Contributor II

Check your time settings on those macbooks

devibeck
New Contributor III

I've also experienced that. Sometimes, in PreStage, un-checking, save, and then re-checking the computers will resolve the problem.

cboatwright
New Contributor III

Run an inventory on your Mobile Devices, I found several MacBooks (out of 700) came over from DEP as iPads and it hosed the PreStage for them until I deleted those records.