PreStage doesnt start
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Posted on 02-16-2022 06:09 AM
Hello Everyone,
we have the Problem, that our Prestage doesnt start. I got the Window from Microsoft to enter my credentials and after that we got a blank Window, I had waited 20-30 minutes and restart the Macbook, it is like a loop. I dont know what happenned...If there is anyone else who got the problem?
Thank you very much.
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Posted on 02-16-2022 07:36 AM
Hi, the description of your issue is pretty vague. Can you please provide more details of how your Prestage is configured, how users authenticate, are you using Jamf Connect, etc.
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Posted on 02-16-2022 10:15 PM
Hi, iam sorry.
Our Prestage is configured :
in the Prestage we create a local User before settings and hide him as Administrator, and also 2 configuration profiles (jamf connect config and file.) We also added 2 packages (jamf connect and launch agent).
Users authenticate with the Microsoft (azure) credentials, and we use jamf connect to sync the passwords with the local one.
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Posted on 02-17-2022 06:59 AM
Hi, thanks for the details. Does the user authenticate against okta? Since you deploy Jamf Connect package what do you have for the post install script?
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Posted on 02-28-2022 12:20 AM
hi, sorry for the late reply. suddenly it works fine, we didnt changed anythink