Prevent Users (admin) to disable SentinelOne in background items

072
New Contributor

Hi,

 

We rolled out SentinelOne a couple of months ago, now we noticed users disabling SentinelOne under

LoginItems>Allow in the Background in the system settings. 

 

What is the best way to disable this? 

1 ACCEPTED SOLUTION

AJPinto
Honored Contributor III

Use a configuration profile to manage the background item. Honestly, you want a configuration profile for pretty much every application you don't want users to be able to disable.

 

AJPinto_0-1698334128852.png

 

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8 REPLIES 8

PaulHazelden
Valued Contributor

Build a config to add the Background items, and push it out from Jamf.
I used iMazing profile editor to make mine. It is in the Service Management section.
Find the Team identifier or bundle identifier etc, and add them in as a rule value.
Once they are installed, they are marked as managed by MDM and are not changeable.

AJPinto
Honored Contributor III

Use a configuration profile to manage the background item. Honestly, you want a configuration profile for pretty much every application you don't want users to be able to disable.

 

AJPinto_0-1698334128852.png

 

072
New Contributor

This seems to be working, is this also working for Monterey or only Ventura/Sonoma?

AJPinto
Honored Contributor III

This function was added in Ventura and continued in Sonoma. Background Items preference pane did not exist in Monterey, and they cannot be managed or disabled by the user.

072
New Contributor

I created the btmdump.text file, i see a lot of different Sentinel UUID's like Sentinel Labs Incl., SentinelOne Extensions, Sentinel_Helper etc etc. 

In the iMazing Profile Editor i created  Service Management - Managed Login Items, there i fill in 

Rule Type: TeamIdentifier, Rule Value, Comment and Team Identifier. 

Which rule value do i need to fill in?

For example the first UUID i has the following information: name, type, disposition, identifier, url, generation, embedded item identifier etc. Not sure which of these field can be used to fill in at the rule value in the iMazing Profile Editor.

 

PaulHazelden
Valued Contributor

Rule type has to match the Rule value
For Google I have a rule type of Team Identifier, and the Rule Value is EQHXZ8M8AV.
Team Identifiers are usually a code like this.
Bundle Identifier for Google is com.google.

Bundle Identifiers normmally follow this pattern.

scottb
Honored Contributor

This is what ours looks like - you can add/subtract items on the fly and it works great:

scottb_0-1698421768456.png